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Hotel · Madrid · Community of Madrid

Room Mate Alicia, Madrid

A design-focused 3-star stay in the heart of Madrid, steps from the Prado and the buzz of Plaza Santa Ana.

  • Central location near three major art galleries and metro
  • Modern, soundproofed rooms with air conditioning
  • 24-hour reception and paid airport shuttle
8.6 Great 2760 reviews Booking.com 8.6 · 2760 reviews

About

Room Mate Alicia, Madrid

Room Mate Alicia sits at the edge of Plaza Santa Ana, one of Madrid's liveliest squares, surrounded by tapas bars, cafes, and within easy walking distance of the Prado, Thyssen, and Reina Sofía museums. The hotel's modern, design-forward rooms feature parquet floors, bold splashes of color, and soundproofed windows — a calm base above the buzz of the city.

Travellers consistently single out two things: the helpful, energetic staff and the unbeatable location. Rooms are described as chic and clean, with some offering terraces or private pools. While the hotel has no on-site restaurant, guests praise the breakfast and the many dining options just outside the door.

  • No smoking on site
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Security
  • Luggage storage

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Unbeatable central location — Right on Plaza Santa Ana, steps from the Prado, Thyssen, and Reina Sofía museums, and a 5-minute walk from the metro.
  • Attentive, praised staff — Guests consistently highlight the reception team's enthusiasm, local tips, and willingness to help — several mention staff by name.
  • Chic, modern rooms — Rooms are described as beautifully designed, clean, and well-maintained, with soundproofing and air conditioning as standard.

Worth weighing

3 to weigh
  • Rooms can feel small — Some guests note rooms are compact, though they appreciate the clever design and high ceilings that make them comfortable.
  • Busy square, but soundproofed — The lively Plaza Santa Ana means constant activity outside, but rooms are soundproofed to keep it quiet inside.
  • No on-site restaurant — The hotel doesn't have its own full restaurant, though breakfast is available and the area offers many dining options.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Exterior Double Room

  • 1 King-size bed
  • Shower
  • Heating
  • Air conditioning

Duplex Suite Terrace

  • 1 Double bed
  • Shower
  • Private pool
  • Heating
  • Bathtub

Junior Suite

  • 1 Double bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Basic Double Room

  • 1 King-size bed
  • Shower
  • Heating
  • Air conditioning

Single Room

  • 1 Single bed
  • Shower
  • Heating
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Wellness & Leisure

  • Garden furniture
  • Private pool (in Duplex Suite Terrace)

Room Features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Flat-screen TV
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock
  • Bathtub
  • Electric kettle
  • Free toiletries
  • Carpeted floor

Services

  • 24-hour reception
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Luggage storage
  • Safe deposit box
  • Paid shuttle service
  • Welcome drink
  • Fax/Photocopying
  • Cots

Safety & Policies

  • No smoking on site
  • No pets allowed
  • Security
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Lift

Connectivity

  • Free Wi-Fi in rooms

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.6
Great 2760 reviews

Guest-rated 8.6/10 from 2,760 reviews

Booking.com · 8.6 · 2760 reviews
Rooms and cleanliness7.0
Location9.0
Dining7.0
Price and service8.0
8.6Verified guest

“The room was newly furnished and in great shape, with a comfy bed and quiet in the evenings.”

8.6Verified guest

“The room was air-conditioned and well cared for, with effective AC and a balcony. The hotel's meals were tasty, and we discovered Inclan Brutal Bar nearby.”

8.6Verified guest

“Location is superb — close to three major galleries, lots of bars, cafes, and restaurants, a 5-minute walk to the metro, and most sights are reachable on foot. Staff were friendly, rooms were modern and clean.”

8.6Verified guest

“The location was perfect for getting around Madrid. The room had a chic, elegant design — small but cleverly laid out, with high ceilings and modern decor that made it very comfortable. Front desk staff were accommodating and friendly, especially Javier. This stay made us want to choose Room Mate hotels elsewhere.”

8.6Verified guest

“Fantastic location for exploring Madrid on foot. Friendly staff, a clean and comfortable room with all the necessary facilities, at a reasonable price.”

8.6Verified guest

“The best thing about this hotel is the staff — particularly Estelle at the morning reception, whose enthusiasm made the stay memorable and who recommended great spots for local color and food. Manager Kelvin went out of his way to welcome us, and the Romanian waitress brought fresh croissants each morning. The glowing reviews from blogs are true.”

04 — Location

Getting around Madrid

The property sits in Madrid.

At the door: Plaza Santa Ana is ringed with tapas bars, cafes, and restaurants, and there's always something happening — lively at night, but rooms are soundproofed.

Culture: Three of Madrid's major galleries — the Prado, Thyssen-Bornemisza, and Reina Sofía — are within an easy walk, making this a base for art lovers.

Getting around: The nearest metro is a 5-minute walk, and most central sights are reachable on foot, which guests repeatedly say was a highlight.

Calle Prado, 2, Madrid, Community of Madrid, 28014, Spain

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
34 rooms

06 — Questions

Frequently asked

What time is check-in and check-out at Room Mate Alicia?

Check-in is from 15:00 to 23:59, and check-out is by 12:00.

Does the hotel provide airport transfer?

Yes, the hotel offers a paid shuttle service. The airport is about 25 km from the hotel.

Are pets allowed at the hotel?

No, pets are not allowed at Room Mate Alicia.

Is there air conditioning in the rooms?

Yes, all rooms have air conditioning and heating.

Does the hotel have a restaurant?

The hotel does not have a full restaurant, but breakfast is served, and there are many dining options in the surrounding area.

Is the hotel soundproofed?

Yes, the rooms are soundproofed to minimise noise from the lively Plaza Santa Ana.

The bottom line

For travellers who want to be at the centre of Madrid's action, Room Mate Alicia delivers on location and service. The rooms are stylish if compact, and the staff consistently elevate the stay. It's a solid choice for a city break, especially if you plan to spend most of your time out exploring.

8.6Based on 2,760 guest reviews and a rating of 8.6/10

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